PLEASE READ THIS!

This letter was sent to us on the 31st May 2011. It suggest that we must be more understanding to their noise. This is obviously not possible. If you have a neighbour that makes noise and doesn't care who they disturb, then how can you come to an understanding.

The letter claims that an investigation took place by a member of the council, but the fact that we are still going through this problem, indicates that a thorough investigation has not taken place. If it did, this issue would have been resolved by now.

We have often wondered if the council are paying some of their tenants to make deliberate noise on the heads and at the door of Leaseholders. No one has ever been punished for the nuisance they've caused. And the RMO team keep changing their staff, then treat our case as a new complaint

Badly installed Double glazing windows under Lambeth

A number of issues have been ignored by companies working on behalf of Lambeth. One of them is URH(United Resident Housing). They sent out a company called GHR to install windows in the estate. However, much of it wasn't done right because one year on, and there is mould and mildew visible on the walls. Not only that, but they have not sealed around some of the windows with sealant. We've contacted URH and told them of the problem on numerous occassions (from last year til now), but they have ignored us and not taken the issue seriously. There are a number of other issues regarding these windows and URH themselves, but it'll take far too long to go through it all. The video below show images of the problems with the windows.